📅 14-Day Return Policy

Aapke paas order receive karne ke baad 14 din hain return request karne ke liye. Return eligible hone ke liye product same condition mein hona chahiye — unworn, unused, original packaging ke saath, aur receipt ya proof of purchase ke saath.

📧 Return Kaise Karein?

Return shuru karne ke liye humse email karein:

⚠️ Bina pehle request kiye bheje gaye items accept nahi honge.

📦 Damaged ya Galat Item?

Order receive karte hi check karein. Agar item damaged ya galat deliver hua ho toh 24 ghante ke andar humse rabta karein — hum issue ko theek karenge.

🚫 Non-Returnable Items

Yeh items return nahi ho sakte:

• Perishable goods (food, flowers)
• Custom ya personalized items
• Personal care / beauty products (used)
• Sale items ya gift cards

💰 Refund Process

Return receive aur inspect hone ke baad hum aapko notify karenge. Agar approved hua toh 10 business days ke andar original payment method par refund ho jayega. Agar 15 business days ke baad bhi refund nahi aaya toh humse email karein.

🔁 Exchange

Exchange ka sabse fast tarika: pehle item return karein, return accept hone ke baad naya order place karein.